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FX168点评旗舰店8月上旬半月报:高温不断,点评热度不减

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2020年8月1日到15日,FX168点评旗舰店收到用户点评以及舆情监控评论共计156条,纵使在持续高温的8月上半月,这个数据已超过了7月下旬的点评总数。其中,好评为104条,差评为9条。以下为本期半月报的用户点评信息整理。

一、差评情况

在此半月内收到的9条差评中,集中在客户服务相关的投诉各有3条,平台恶意操控导致客户订单获利损失的投诉上有1条;出金相关问题有1条,其它类型的投诉为4条。在其他类型的投诉中,主要涉及开设账户过程中繁琐的验证流程以及入金或赠金到不能及时到账等问题。以下是被投诉经纪商的差评数量展示:

此期间收到差评的经纪商包括:

OctaFX,IG(停止服务大陆客户),GKFX捷凯金融,ADSS达汇USGFX联准国际,RoboForex杜高斯贝银行Windsor Brokers温莎经纪以及Fxprimus,共9家经纪商。

在过去30天里,差评的总体数量有所下降,且未集中在某一个特定的经纪商上,用户的客诉对象较为分散,这也可以解读为是经济市场中,一种较为正常的正态分布现象:

图片来源:FX168点评旗舰店用户点评30天红黑榜-差评榜(2020.08.16)

FX168点评旗舰店的点评数据来源于真实投资者的评论反馈以及海外的舆情监控,致力于帮助网站用户能够全方位地了解到同一时期内某经纪商在全球范围内的表现。也便于大家能够从其他角度了解品牌方的信息及口碑;结合FX168点评旗舰店上已有的经纪商信息比对,相信可以在广大用户做决策时,为您起到积极的作用。

部分差评内容:

IG(停止服务大陆客户):在IG开了一个xau/usd的交易。但我无法关闭这笔交易。我联系了客户支持却一无所获。交易仍然挂在那里。只有切换到直接帐户,你才能看到这笔未平仓交易。在MT4中甚至都看不到它。再三读了相应的客户文档,总体而言我认为这不够严谨,所以我已经把帐户给关了。

Windsor Brokers温莎经纪:我一直在申请他们的入金奖励,但是他们不断告诉我,我的帐户需要验证。即使他们之前给我发过一封电子邮件,上面确认我的帐户已通过了验证。这太坑了。。。

其余更多真实用户投诉内容,用户可到各经纪商旗舰店内页查看。

二、好评情况

8月1日至15日,收到好评的经纪商有:MIEX米汇,ACETOP领峰,BIBFX皇御环球,iGold领峰贵金属,avatradeFXTM富拓,FP MarketsTeleTrade特理汇Land FX,GKFX捷凯金融,FBS,兴业投资,杜高斯贝银行,Tickmill,ThinkMarkets智汇,RoboForex,IC MarketsEightCap澳洲易汇以及AxiTrader(按好评数量从多到少排序)。共计有19家经纪商在这半个月内收获到了用户的好评。

通过好评榜,我们看到MIEX米汇携上月新晋入驻旗舰店的势头,已连续三次领跑半月榜单,他们通过近期高密度的宣传与推广,获得了诸多关注及活跃度,ACETOP领峰和BIBFX皇御环球也以不俗的好评数据分列二三位。

有用户评价MIEX米汇:同时在几个平台开了户,想测试一下哪个平台比较好。MIEX是我觉得最满意的,首先这个平台点差很低,MT5从来没掉线。本人出过一次金,1天到的账。算是我用过的平台里最省心的一个。给你们个好评,别让大家失望。

用户评价Tickmill称:我只交易外汇,到目前为止,我对Tickmill的印象很好,它有如下特点:

-点差极具竞争力。在结转时间内,它们可能比其他家提供的大,但我的夜间头寸清算策略在相当大的交易量下效果很好(3-5)

-合理的滑点范围:主要发生在动荡的市场上,较少发生

-出入金无忧

-佣金。那是另外一回事了:低于基本水平帐户的市场平均水平。 VIP减半。现金返还也能补充大部分资金

-数据捆绑在VIP包中。到服务器不到1毫秒

-客户支持。与其他任何地方一样,您首先会得到很直率的答复,如建议您重新启动MT4或其他方式。但是,如果您深入研究并证实问题,他们会将其上报给相关部门,然后就会获得非常详尽的答案。

总体而言:我在这个行业已经有一段时间了,即使最近经历了艰难的一刻,我仍然发现自己在Tickmill上的体验很正常

也有用户评价Avatrade:因为我本人干这行已有很长时间了。所以我知道,在这一行经常会有一些无法预料的事件和时刻,这些事件和时刻在某种程度上会使我们突然无所适从.因此,我一直在寻找一家可以让我快速上手并适应的经纪商,而我最终找到了Avatrade。 这里的DEMO账户可以尝试自己感兴趣的所有内容。在这里,还可以选择合适的交易终端。 移动应用程序在这里运行良好。在这里也有高质量的分析,当然出金也是很方便的。

其余更多用户点评内容,用户可到各经纪商旗舰店内页查看。在未来我们也会引进更多经纪商的点评信息,也会引进更多值得信赖的经纪商。在下次半月报发布时,我们将带来点评旗舰店的新板块介绍,还请持续关注。

Half-monthly report of FX168 Broker Review:Hot weather did not block the fever of investing

From Aug 1st to 15th, 2020, FX168 Broker Review received and monitored a total of 146 reviews from users, of which 104 were positive and 9 were negative. The number is beyond the previous data, which seems the hot weather during this month did not block the fever of investing. The following is a summary of the user review information for this half-monthly report.

1.Negative Reviews

Among the 9 negative reviews received within this half month, there were 3negative reviews related to customer service, 1 complaint for manipulation of the platform that led to the loss of profit from customer orders; 1 complaint for withdraw and 4 complaints for other types. Among the other types complaints, the keywords frequently appearing were related to deposits, bonus and account active process Which also reminds every broker that those parts need to be faced squarely and even fully explained to clients. The following is the display of the number of negative reviews of the complained broker:

Brokers received negative reviews during this period include:

OctaFX,IG, GKFX,ADSS,USGFX,RoboForex,Dukascopy,Windsor Brokers and Fxprimus. (Total 9 brokers).

In the past 30 days, the overall number of negative reviews has decreased and meanwhile the users' complaints did not focus o one certain broker, which can also be interpreted as a relatively normal distribution phenomenon in market.

Image source: FX168 Brokers reviews -user reviews Black List(16th Aug)

The review data of the FX168 Broker Review comes from the feedback of real investors and the monitoring of overseas public opinion. It is committed to helping website users fully understand the performance of a broker in the global period during the same period. It is also convenient for everyone to understand the brand's information and word of mouth from other angles; Combined with the comparison of the existing broker information on the FX168 Broker Review, we believe that it can play a positive role for you when making decisions for the majority of users.

Some negative reviews:

IG:Ig Bank Open a Trade in xauusd. I can't close this trade. I contact the customer service but nothing. The trade is still alive. You can see the open trade only if you choose the direct account of if. You don't see it in the meta trader. Or you check your paper statement. I think it is not serious. I close the account.

Windsor Brokers:I've been asking for their bonus deposit but they keep telling me my account needs to be verified even though they sent me an email confirming that my account has been verified. Stay away, they are full of poop.

The rest of the user complaints can be viewed on the other pages of the FX168 Broker reviews.

2.Positive Reviews

From Aug 1st to 15th, 2020, brokers received positive reviews during this period include:MIEX,ACETOP,BIBFX,iGold,Avatrade,FXTM,FP Markets,TeleTrade,Land FX,GKFX,FBS,HYCM,Dukascopy,Tickmill,ThinkMarkets,RoboForex,IC Markets,EightCap and AxiTrader, Total 19 brokers .(Sorted by number of positive reviews, from more to less).

Through this list, as a new member of flagship store, MIEX brought a lot of traffic and it has won the list again for this half month and now it's the constant 3rd time to lead this ranking. MIEX has gained a lot of attention and activity through recent high-density publicity and promotion. ACETOP and BIBFX also ranked second and third with good reviews data. It is also hoped that more and more brokers will appear on this list.

Some positive reviews:

MIEX:

I have opened an account on several platforms at the same time and want to test which platform is better. MIEX is what I feel most satisfied with. First of all, the spread of this platform is very low, and MT5 has never dropped. I have paid out once, and the account arrived in 1 day. It is the most worry-free one of the platforms I have used. Give you a good comment, don't let everyone down.

Tickmill:

I'm only trading forex and my impression so far is very positive:

- spreads are extremely competitive. They might be wider around the rollover time, than some other brokers offer, but my night scalping strategies work just fine with rather chunky lots (3-5)

- slippage is reasonable: mostly occurs on a volatile markets and rarely large

- deposit is hassle-free

- commission. That's separate story: it's below the market average on a basic level account. It's halved on VIP. And cashback shaves off most of what's left

- VPS is bundled in the VIP package. It's less than 1ms away from the server and Beeks running the VPS know their job, best customer service I've ever dealt with

- Customer support. As anywhere else, you get the blunt uneducated reply first, suggesting you should restart your MT4 or something else. But if you dig a bit deeper and substantiate your claims, they escalate it to the relevant department and you get very sensible answer.

Overall: being in this industry for quite a while I found my experience with Tickmill very balanced, even through the recent rough patch.

Avatrade:

Because I've been in this business a long time myself. And I know that there are often some unforeseen events and moments, which to some extent push you out of your usual framework. So I was looking for a brokerage company, which allows me to get the conditions for quick adaptation and I found it here. There is a demo here so that you can try everything you are interested in. Here you can choose an appropriate trading terminal. The mobile application works well here. It has quality analytics. And here you can withdraw money when it's convenient for you.

The rest of the user complaints can be viewed on the other pages of the FX168 Broker reviews.

We will bring more reviews regarding to more brokers and share a new function of FX168 review in next half monthly report, just please continue to follow

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